This book introduces readers to a wide range of knowledge management (KM) tools, techniques and terminology for enhancing innovation, communication and dedicati

An introduction to the field of knowledgemanagement.

Knowledge Management (KM) is a hybrid discipline, containing elements of social sciences, technology and business. KM focuses on creating and sharing knowledge.

Knowledge is a valuable resource that must be managed well for any organization to thrive. Proper knowledge management practices can improve business processes

Knowledge Management will prove ideal for instructors who have been forced to design courses around KM business texts, augmented with scholarly articles. It wil