The Supervisor's Survival Guide

Book excerpt: Written by Kris Cole, Australia's bestselling business and management author, The Supervisor's Survival Guide arms you with the skills you need to manage yourself and others with professionalism, reliability and style. Being a manager or a supervisor is one of the most important, and most difficult, jobs in any organisation. Whether you lead a small or a large team or work in a public, private or not-for-profit enterprise, you're likely to need plenty of tools for dealing with your team and bringing out their best. Filled with tips and ideas on how to do things better, faster and more easily, this book cuts through the mystery of how to be a great manager and teaches you how to lead your team to success.