Six Silent Killers

Book excerpt: Times have changed. Downsizing, rightsizing, and corporate restructuring have drastically altered the face of the American workplace. Yet most managers are still using the same old methods of dealing with employees - with predictably disastrous results. Six Silent Killers: Management's Greatest Challenge shows how to conquer the dissatisfaction, apathy, and resentment so prevalent in the American workplace - and how to bring your management style in line with the needs of the 21st century. What can you do to lower employee turnover? How can you attract and retain quality workers? Why are your employees dissatisfied - and what can they achieve with the proper training and guidance? Six Silent Killers identifies the challenges facing today's managers and explains how to overcome these common problems in the workplace. Written by an expert in the field, it provides you with the tools to effectively motivate your employees and achieve that all-important competitive edge. Six Silent Killers is an ideal guide for team leaders, supervisors, managers, consultants, and anyone interested in breaking through the barriers to successful management. You'll discover how to boost productivity, enhance performance, and reward quality workers - the first steps on the fast track to success.