Remarkable Service
Download or Read eBook Remarkable Service PDF written by The Culinary Institute of America (CIA) and published by John Wiley & Sons. This book was released on 2014-02-10 with total page 304 pages. Available in PDF, EPUB and Kindle.
| Author | : The Culinary Institute of America (CIA) |
| Publisher | : John Wiley & Sons |
| Total Pages | : 304 |
| Release | : 2014-02-10 |
| ISBN-10 | : 9781118116876 |
| ISBN-13 | : 1118116879 |
| Rating | : 4/5 (76 Downloads) |
Book Synopsis Remarkable Service by : The Culinary Institute of America (CIA)
Book excerpt: A professional, highly trained staff offers a competitive advantage for all foodservice operations, from practical service skills (i.e., setting the table, serving the food, and presenting the check) to less tangible service skills (i.e., creating a welcoming space, exhibiting a helpful attitude, and anticipating customer needs). This revised edition has been thoroughly re-organized and updated with all-new photographs and includes new "Scripts for Service Scenarios" throughout to help servers practice real-world scenarios.
