The Greeter and Usher Handbook - Revised Edition

Book excerpt: Equip your greeters and ushers for radical hospitality. The Greeter and Usher Handbook provides a guide to the responsibilities of those who are generally the first faces visitors encounter in church: the usher and the greeter. Intended for training use by church staff or volunteers, the text covers responsibilities related to all aspects of creating a welcoming atmosphere for visitors and new members. This Revised Edition includes updated position descriptions and best practices reflecting a greater use of online resources and an emphasis on the greeter’s and usher’s role in safety and security.