10 Steps to Successful Facilitation

Book excerpt: "Every professional business person needs a complete portfolio of skills, yet one important area is often taken for granted: the art of facilitation. This book takes the guesswork out of this important function and gives you a step-by-step process for becoming an accomplished and successful facilitator." "As a facilitator, your job is to remain neutral while helping others achieve common objectives.To do this, you need a complete range of tools and techniques for dealing with a wide variety of situations. In 10 Steps to Successful Facilitation, you'll find everything you need." "You can jump to any point in this book as needed, or you can follow the 10 steps in order from the beginning.You'll have the help you need to act as a catalyst for progress, enabling others to focus on key issues, arrive at appropriate solutions, and build sustainable agreements." "With this book as your roadmap, you can be thoroughly prepared for the role of facilitator, ready to cultivate cooperation and understanding among individuals and assist your organization in developing shared solutions to its challenges. You'll have the reputation and experience of ASTD behind you, delivering the best practices and experience of top managers and leaders in the field."--BOOK JACKET.