42 Rules for Outsourcing Your Call Center

Download or Read eBook 42 Rules for Outsourcing Your Call Center PDF written by Geoffrey A. Best and published by Happy About. This book was released on 2011-09-29 with total page 140 pages. Available in PDF, EPUB and Kindle.
42 Rules for Outsourcing Your Call Center
Author :
Publisher : Happy About
Total Pages : 140
Release :
ISBN-10 : 9781607730699
ISBN-13 : 1607730693
Rating : 4/5 (99 Downloads)

Book Synopsis 42 Rules for Outsourcing Your Call Center by : Geoffrey A. Best

Book excerpt: Annotation A foundation for anyone considering outsourcing their call center, this volume provides a path for companies outsourcing their first call center with a logical sequence of steps for moving an existing operation to an outsourced organization.


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Nowadays just about anything can be outsourced. From telemarketing to inventory management, collecting receivables to answering the phone, email account hosting