Service Design
Download or Read eBook Service Design PDF written by Paula Alexandra Gomes da Silva and published by Imprensa da Universidade de Coimbra / Coimbra University Press. This book was released on with total page 29 pages. Available in PDF, EPUB and Kindle.
| Author | : Paula Alexandra Gomes da Silva |
| Publisher | : Imprensa da Universidade de Coimbra / Coimbra University Press |
| Total Pages | : 29 |
| Release | : |
| ISBN-10 | : 9789892621890 |
| ISBN-13 | : 9892621891 |
| Rating | : 4/5 (90 Downloads) |
Book Synopsis Service Design by : Paula Alexandra Gomes da Silva
Book excerpt: This e-book brings together a collection of hands-on Service Design-related activities. This collection was assembled with a view to take students across the process of designing a service, from the early stage of exploratory research to the service blueprint phase. Besides providing step-by-step instructions to each activity, the e-book introduces students to a set of digital templates specifically created to support each of the activities described in the e-book.
