This book compares the unique features of workplace mediation to other contexts of mediation, as well as the specific competences each situation requires of the

This book presents an unprecedented qualitative research study on relational changes in mediation with a truly interdisciplinary outset, drawing on the literatu

This open access book opens up the black box of mediation in collective conflicts through the analyses and comparisons of various systems. Mediation and related

Traditional ideas of mediator neutrality and impartiality have come under increasing attack in recent decades. There is, however, a lack of consensus on what sh

A unique textbook for students or professionals across a range of disciplines offering a novel approach to conflict communication Communication for Constructive