Analyzing Telework, Trustworthiness, and Performance Using Leader-Member Exchange: COVID-19 Perspective

Book excerpt: While the concept of teleworking has existed for many years, the COVID-19 pandemic drastically altered the operations of businesses and industries around the world. Through these shifts, there have been many challenges of adapting employees, business operations, productivity levels, technology, and more to meet this increased demand in teleworking. Through these challenges, not only were businesses forced to adapt, but a new wave of telework and its approach have been fostered. Analyzing Telework, Trustworthiness, and Performance Using Leader-Member Exchange: COVID-19 Perspective focuses on evaluating the response to the pandemic and how to continually improve teleworking and organizations in their utilization of remote work. This book provides multifaceted perspectives focused on all parties involved in these issues, from employees to CEOs. Covering topics such as employee risk, telework resistance, and performance, this book is an essential resource for managers, CEOs, business leaders, students of higher education, professors, researchers, and academicians.