Becoming An Inclusive Leader: How To Navigate The 21st Century Global Workforce

Book excerpt: The inversion of power within today's global workforce has created an urgent need for the death of command and control style leadership to successfully manage the new democratized workforce. A confluence of factors—including increasingly diverse demographics, personal communications technology that provides a stage for every citizen's voice, and a highly participative Gen Y permeating the workforce—has created an environment where leadership must quickly change to succeed. Employees have an increasing need to be heard and feel that they are contributing to the overall business. Shirley Engelmeier's newest book, Becoming an Inclusive Leader, delivers a timely primer on the new style of leadership required to effectively manage the 21st century workforce and drive success today in any modern organization. Becoming an Inclusive Leader delineates the traits, tools, and behaviors that will drive improved business outcomes. It also offers experience and insights from Fortune 500 leaders at Walmart, FedEx Office, Cisco, Kraft and Sodexo on Inclusive Leadership as the most effective way to effectively manage the new workforce.