Beyond Expertise

Book excerpt: Subject matter experts are the most valuable members of any organization—period. They establish vision, forge paths, create products, solve problems, sell customers, define policies, and cure ailments. Companies cannot prosper without them, since unlike non-experts, they provide the scaffolding upon which all other functions of the organization depend. They hold the jewels of knowledge in their organizations and are typically the top performers in their fields. But few company leaders ensure their experts are thoroughly developed as experts and often leave their effectiveness to chance. Alan Berrey addresses the challenges that confront experts and explores the techniques of top performers, including how they apply their expertise and maximize their power. Have you ever wondered how people judge your expertise and why it matters in your career? Beyond Expertise is about the craft of the expert—the artful application of expertise. It is about bringing your expertise out of the dark and maximizing your impact. It is about honing your influence with clients and boosting your authority with colleagues. In short, it is about becoming a compelling agent of change in any environment and with any audience. Alan Berrey is the founder of Expert Dig, Inc., a research and training venture committed to the advancement of corporate experts. With decades-long experience as a subject matter expert, he was CEO of multiple start-ups and vice president of business development at multiple technology companies. He has served clients in high-tech, manufacturing, financial services, telecommunications, transportation, health care, and government.