This book presents the most recent theoretical insights and practical intervention methods to (re)build trust between management and organized employees in orga

Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving c

Why does organizational behavior matter - isn’t it just common sense? Organizational Behavior: A Skill-Building Approach helps students answer this by providi

"This is a well-written book. Quite simple and precise . . . The authors should be commended. This book deals with leadership from a very contemporary perspecti

This open access book opens up the black box of mediation in collective conflicts through the analyses and comparisons of various systems. Mediation and related