With its emphasis on Australia and New Zealand, this book is a comprehensive and cutting-edge introduction to professional communication.

Business Professionals, to be Truly Effective and Advance in their Careers, Must Master their People-Centric Skills. People-Centric Skills: Interpersonal and Co

Updated in its 2nd edition, Business & Professional Communication focuseson the core concepts and skills of business and professional communication, with an emp

Excellent business communication skills are especially important for information management professionals, particularly records managers, who have to communicat