Conceptualising Social Responsibility in Operations Via Stakeholder Resource-Based View
Author | : ManMohan S. Sodhi |
Publisher | : |
Total Pages | : 0 |
Release | : 2015 |
ISBN-10 | : OCLC:1375230478 |
ISBN-13 | : |
Rating | : 4/5 (78 Downloads) |
Book excerpt: To conceptualize social responsibility for operations management (OM) research, we consider the corporate social responsibility, sustainability, and the bottom-of-the-pyramid approaches and argue that we need to study operations through a social responsibility lens rather than to classify operations as being socially responsible or not. There are three challenges to developing such a lens: the level of analysis, the multitude of objectives, and the theoretical underpinnings. We propose a 'stakeholder resource-based view' (SRBV) building on resource-based view, stakeholder theory, and utility theory to address these challenges, treating all stakeholders on a par. The different stakeholders seek to maximize their own (expected) utility, with different drivers shaping their preferences, using their respective resources, routines and dynamic capabilities. SRBV affords a descriptive framework for qualitative research, an instrumental framework for empirical research, and a normative framework for analytical research. It enables tackling many of the opportunities for OM research, some of which we outline.