Creating a Culture for Information Systems Success

Book excerpt: It has been widely reported that issues related to organizational context appear frequently in discussions of information systems success. The statement that the information system did not fit the behavioral context in an organization is often part of the explanation of why particular information system encountered unanticipated resistance and never met expectation. While this context has been intensively studied, we still lack evidence on how this organizational context is affecting the success of information system from a managerial action perspective. This type of managerial involvement is often neglected to the extent that it became an essential obstacle to organizational performance. The objective of Creating a Culture for Information Systems Success is to assist CIOs and IT managers on how to use their managerial actions to create a suitable cultural environment in the organization, which leads to a successful implementation of information systems. This book will also provide guidelines for managers on how to create this organizational context, measure it, and ensure it leads to a successful implementation and use of information systems. The main theme is to explain how behavioral context of an organization led by their managers and executives would lead to the success of the information systems function.