Cross-cultural Communication for the Tourism and Hospitality Industry

Download or Read eBook Cross-cultural Communication for the Tourism and Hospitality Industry PDF written by Helen FitzGerald and published by . This book was released on 1998 with total page 188 pages. Available in PDF, EPUB and Kindle.
Cross-cultural Communication for the Tourism and Hospitality Industry
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Total Pages : 188
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ISBN-10 : CORNELL:31924085194532
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Rating : 4/5 (32 Downloads)

Book Synopsis Cross-cultural Communication for the Tourism and Hospitality Industry by : Helen FitzGerald

Book excerpt: This introduction to the business of tourism examines the cultural values of various ethnic groups and language and non-verbal communication. Food, beverage, service and accommodation customs are analyzed for varying cultural groups, including South Korean, Thai, German, Indian and American.


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