Design and Management of Service Processes

Download or Read eBook Design and Management of Service Processes PDF written by Rohit Ramaswamy and published by Prentice Hall. This book was released on 1996 with total page 480 pages. Available in PDF, EPUB and Kindle.
Design and Management of Service Processes
Author :
Publisher : Prentice Hall
Total Pages : 480
Release :
ISBN-10 : UOM:39015037483446
ISBN-13 :
Rating : 4/5 (46 Downloads)

Book Synopsis Design and Management of Service Processes by : Rohit Ramaswamy

Book excerpt: PLEASE PROVIDE COURSE INFORMATION PLEASE PROVIDE


Design and Management of Service Processes Related Books

Design and Management of Service Processes
Language: en
Pages: 480
Authors: Rohit Ramaswamy
Categories: Business & Economics
Type: BOOK - Published: 1996 - Publisher: Prentice Hall

DOWNLOAD EBOOK

PLEASE PROVIDE COURSE INFORMATION PLEASE PROVIDE
Design and Control of Workflow Processes
Language: en
Pages: 329
Authors: Hajo Reijers
Categories: Business & Economics
Type: BOOK - Published: 2003-04-07 - Publisher: Springer Science & Business Media

DOWNLOAD EBOOK

The motivation behind the conception of this monograph was to advance scientific knowledge about the design and control of workflow processes. A workflow pr- es
The ITSM Process Design Guide
Language: en
Pages: 257
Authors: Donna Knapp
Categories: Business & Economics
Type: BOOK - Published: 2010-08-15 - Publisher: J. Ross Publishing

DOWNLOAD EBOOK

The ITSM Process Design Guide: Developing, Rengineering and Improving IT Service Management closes the knowledge gap by providing detailed guidance on assessing
This Is Service Design Doing
Language: en
Pages: 1156
Authors: Marc Stickdorn
Categories: Business & Economics
Type: BOOK - Published: 2018-01-02 - Publisher: "O'Reilly Media, Inc."

DOWNLOAD EBOOK

How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the qu
Service Design and Delivery
Language: en
Pages: 188
Authors: Mairi Macintyre
Categories: Business & Economics
Type: BOOK - Published: 2011-04-02 - Publisher: Springer Science & Business Media

DOWNLOAD EBOOK

Service Design and Delivery provides a comprehensive overview of the increasingly important role played by the service industry. Focusing on the development of