Dispatch Manual Trucking 2020 Edition

Book excerpt: This business publication provides all the tools and information an independent Owner Operator needs to successfully dispatch his or her own truck(s). It explains how to set up your mobile office, lists important business contacts, and provides information about laws and regulations as well as required documents. It describes how to provide excellent customer service, build successful business relationships and effectively manage time and stress. It explains freight volume and facts affecting load availability. It guides you through the process of obtaining your own loads and dispatching your own truck(s). And you also learn about proper freight handling and important delivery procedures. Finally, this publication dispels myths and common misconceptions about the trucking industry, provides you with facts to disprove "truck stop" gossip, and makes the process of dispatching transparent.