The topic of achieving and assuring quality in every higher education institution continues to be both relevant and urgent worldwide. This volume presents a con

Higher education is of growing public and political importance for society and the economy. Globalisation is transforming it from a local and national concern i

In this book we aim to discuss and reflect on how HEIs are coping with the demands placed on them and how the various dimensions of change are intertwined. In p

Although initially utilized in business and industrial environments, quality management systems can be adapted into higher education to assess and improve an in

This book provides a comprehensive overview of quality assurance in Vietnamese higher education under the centralised management of the government after 15 year