Innovation and standardization might seem polar opposites, but over many years various scholars have noted close connections between the two. This Handbook asse

Innovation underpins competitiveness, is crucial to addressing societal challenges, and its support has become a major public policy goal. But what really works

While innovation is widely recognised as being critical to organisational success and the well-being of societies, it requires careful management to ensure that

'This book represents a significant step towards dealing with the lacuna constituted by the inadequacy of the literature on the services. And, as such, it appro

In 2019, ISO Technical Committee 279 released a new international standard on innovation management system called ISO 56002:2019. The objective of this standard