Harvard Business Review on Increasing Customer Loyalty
Download or Read eBook Harvard Business Review on Increasing Customer Loyalty PDF written by Harvard Business Review and published by Harvard Business Press. This book was released on 2011 with total page 234 pages. Available in PDF, EPUB and Kindle.
| Author | : Harvard Business Review |
| Publisher | : Harvard Business Press |
| Total Pages | : 234 |
| Release | : 2011 |
| ISBN-10 | : 9781422162521 |
| ISBN-13 | : 1422162524 |
| Rating | : 4/5 (21 Downloads) |
Book Synopsis Harvard Business Review on Increasing Customer Loyalty by : Harvard Business Review
Book excerpt: How do you keep your customers coming back - and get them to bring others? This collection of HBR articles helps you: turn angry customers into loyal advocates; get more people to recommend you; boost customer satisfaction by satisfying your employees; and, focus on profitable customers - whether they're loyal or not.
