Harvey Houses of Arizona: Historic Hospitality from Winslow to the Grand Canyon

Book excerpt: Valuing food quality as much as quality service, Harvey Houses changed the culture of western railroad towns. After Fred Harvey's death in 1901, sons Ford and Byron expanded the family business along the Atchison, Topeka and Santa Fe rail lines. El Tovar opened in 1905 on the south rim of the Grand Canyon, signaling the arrival of the iconic brand to Arizona. New railroad depots and Harvey establishments reminiscent of the Spanish Colonial-Indian pueblo style of architecture followed. Well-paid European chefs trained every kitchen, and waitresses hailed from every walk of life. Author Rosa Walston Latimer celebrates hospitality the "Fred Harvey way" through the personal stories of the famous Harvey Girls and staff of luxury Harvey hotels in Ash Fork, Seligman, Williams, Winslow and beyond.