Helping Library Users with Legal Questions

Book excerpt: Learn how to assist library patrons, including self-represented litigants, through legal research instruction, programming, and outreach. According to the National Center for State Courts, in 76 percent of civil cases in the United States at least one of the parties represents themself. As more people represent themselves in court, more are coming to the library to seek answers to legal questions. Do you ever feel panicked when someone asks you a legal reference question? Are you are not sure where to look for information or how much information you can provide? What can libraries do to assist self-represented litigants? Deborah Hamilton began her career as a law librarian with no formal legal training. Now, not only does she help people with legal reference questions, but she also provides legal programming and outreach to the community. Learn the difference between legal information and legal advice as well as how to connect with community groups who provide legal services. In this book, Hamilton teaches librarians how to teach themselves about legal research and resources, as well as offering practical ideas for types of legal programs and outreach that they can proactively offer patrons.