How the Way We Talk Can Change the Way We Work

Book excerpt: Why is the gap so great between our hopes, our intentions, even ourdecisions-and what we are actually able to bring about? Even whenwe are able to make important changes-in our own lives or thegroups we lead at work-why are the changes are so frequentlyshort-lived and we are soon back to business as usual? What can wedo to transform this troubling reality? In this intensely practical book, Harvard psychologists RobertKegan and Lisa Laskow Lahey take us on a carefully guided journeydesigned to help us answer these very questions. And not justgenerally, or in the abstract. They help each of us arrive at ourown particular answers that can solve the puzzling gap between whatwe intend and what we are able to accomplish. How the Way WeTalk Can Change the Way We Work provides you with the tools tocreate a powerful new build-it-yourself mental technology.