Including many simple exercises, interviews with experts, and potent, transformational concepts, this book is a practical guide to improving the vital personal

Inclusive Conversations at Work People often avoid difficult conversations; but these discussions need to happen to bring us together so we can all succeed. The

Resource added for the Communication 108011 courses.

The world is full of sound - most of it unwanted and unplanned - which can change our moods, our behaviour and our performance. This book explains clearly how t

In a busy world of noise, how do you get your message across? Everyone knows how vital good communication is in any business. But what’s the point if no-one�