How to start and run your own computer repair business

Book excerpt: Want to be in business for yourself? A computer repair service may be perfect for you. But how do you start and run a computer service business?First, read this book, written by a computer technician with more than nine years' experience working for himself. I started my business from scratch and built it up to a viable, full-time enterprise, and I will show you how to do the same.This book is full of practical hints for running a computer repair and service business. For example, you'll learn how to handle clients who call you wanting a "quick answer on the phone" or what to do when someone cancels an appointment at the last minute.You'll also learn- What you need to get started- Where and how to advertise for the best results- How to decide what to charge- How to keep clients, even difficult ones, happy- How to talk to clients on the phone and at their home or business- What records you must keep, and how to keep them- And much more