Intergenerational Engagement

Book excerpt: Intergenerational Engagement: Understanding the Five Generations in The Economy" offers much more than a simple path of just trying to figure out Millennials. The book will first, help you become self-aware of your own generational tendencies so you can then, embrace age-diversity, dispel generational stereotypes, and learn how to use each generations' unique strengths to: * Enhance Internal and External Communications* Boost Customer Engagement and Sales* Increase Productivity* Bring Generational Harmony to the Workplace, School, Community, and the Family Your success as a business owner, manager, employee, educator, or parent is often in direct proportion to your ability to effectively connect and communicate with other people. The problem is that not everyone speaks the same language. The 'language' that people 'speak' can be influenced just as much by their age as the country in which they live. Today, humans are living longer than ever before. This has created a scenario in our society in which five different generations are active in the economy, the workplace, the household, and the education system. From the Silent Generation to Baby Boomers, Gen Xers, Millennials, and iGens, we all live on this planet and interact daily. Each generation has values, expectations, and tendencies that are unique to them and their peers. A one-size-fits-all model will not work regarding engagement methodology. Learning to bridge the generational gaps and relate to people on their level will be invaluable in your quest to excel in life. In this book, Dillon condenses decades of his knowledge and experience, distilling it into easily understandable information that will help you better understand yourself, customers, employees, managers, co-workers, teachers, parents, teachers, teens, and even complete strangers.