Keeping Your AI Under Control

Book excerpt: Much of our daily lives intertwine with artificial intelligence. From watching movies recommended by our entertainment streaming service, to interacting with customer service chatbots, to autotagging photos of friends in our social media apps, AI plays an invisible part in enriching our lives. While AI may be seen as a panacea for enterprise advancement and consumer convenience, it is still an emerging technology, and its explosive growth needs to be approached with proper care and preparation. How do we tackle the challenges it presents, and how do we make sure that it does precisely what it is supposed to do? In Keeping Your AI Under Control, author Anand Tamboli explores the inherent risk factors of the widespread implementation of artificial intelligence. The author delves into several real-life case studies of AI gone wrong, including Microsoft’s 2016 chatbot disaster, Uber’s autonomous vehicle fatally wounding a pedestrian, and an entire smart home in Germany dangerously malfunctioning because of one bad lightbulb. He expertly addresses the need to challenge our current assumptions about the infallibility of technology. The importance of data governance, rigorous testing before roll-out, a chain of human accountability, ethics, and much more are all detailed in Keeping Your AI Under Control. Artificial intelligence will not solve all of our problems for good, but it can (and will) present us with new solutions. These solutions can only be achieved with proper planning, continued maintenance, and above all, a foundation of attuned human supervision. What You Will Learn Understand various types of risks involved in developing and using AI solutionsIdentify, evaluate, and quantify risks pragmatically Utilize AI insurance to support residual risk management Who This Book Is For Progressive businesses that are on a journey to use AI (buyers/customers), technical and financial leaders in AI solution companies (solution vendors), AI system integrators (intermediaries), project and technology leads of AI deployment projects, technology purchase decision makers, CXOs and legal officers (solution users).