"This book focuses on the customization of services and communication environments to advance user satisfaction--Provided by publisher.

This proceedings volume presents the latest research from the worldwide mass customization & personalization (MCP) community bringing together new thoughts and

The international cast of authors in this important book explore how internationalizing small and medium sized enterprises (iSMEs) face major crises, such as CO

In this book, the authors describe the findings derived from interaction and cooperation between scientific actors employing diverse practices. They reflect on

The workforce is considered to be the lifeblood within many major corporations. The ability of management to effectively utilize the knowledge and skills of the