Microsoft Sourcebook for the Help Desk

Download or Read eBook Microsoft Sourcebook for the Help Desk PDF written by Microsoft Corporation and published by . This book was released on 1997 with total page 504 pages. Available in PDF, EPUB and Kindle.
Microsoft Sourcebook for the Help Desk
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Publisher :
Total Pages : 504
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ISBN-10 : PSU:000031119795
ISBN-13 :
Rating : 4/5 (95 Downloads)

Book Synopsis Microsoft Sourcebook for the Help Desk by : Microsoft Corporation

Book excerpt: reference includes a complete update of all topics covered in the first edition, plus plenty of information on important new topics including migration, Intranet and Internet strategies, and help desk strategies in multi-vendor environments. The CD contains templates, checklists, and customizable ""maps"" of decision-making criteria.


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