This open access book summarizes research being pursued within the Manutelligence project, the goal of which is to help enterprises develop smart, social and fl

Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first bo

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"Introduction to Product/Service-System Design" contains a collection of practical examples demonstrating how to design a PSS in industry. These recent examples

Industrial Product-Service Systems (IPS2), which is defined as “an integrated industrial product and service offering that delivers value in use,” has expan