Encamped within the limits of experience and "authenticity," critics today often stake out their positions according to race and ethnicity, sexuality and gender

A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations—whether in the boardroom or at home. Aft

A new kind of multicultural composition reader that focuses on contact zones — historical moments when contending groups have negotiated across boundaries of

Understand the context of negotiations to achieve better results Negotiation has always been at the heart of solving problems at work. Yet today, when people in

The how-to guide for learning the secrets of negotiation from the FBI’s lead negotiator, implement the techniques and learn how to always get what you want. A