Nightmare In The Drive Thru: True and Untold Stories from the Fast Food Industry

Book excerpt: After thirteen years of working behind the counter at a leading fast food chain, I have learned that there is one and only one benefit to working in the fast food industry - The Stories. Day in and day out, my fellow workers and I serve the customers ranging from the sweet and respectful to the outright rude and offensive. Some of them are sane, and some of them are mentally ill. Some we laugh with, and others we laugh at. In this book, I share some of my stories - Stories of both enraged and enraging customers. We'll even throw in a story of cannibalism or two. These stories, which to outsiders are hilarious and at times frightening, pass as an ordinary day in the life of a minimum wage fast food employee.