People Skills for a Virtual World Collection (6 Books) (HBR Emotional Intelligence Series)

Book excerpt: How to be human at work. HBR's Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master and demonstrate in a virtual or hybrid workplace. This specially priced, six-volume set includes the EI series books: Virtual EI Leadership Presence Mindful Listening Focus Empathy Dealing with Difficult People.