Practical Service Level Management
Download or Read eBook Practical Service Level Management PDF written by John McConnell and published by Cisco Press. This book was released on 2004 with total page 316 pages. Available in PDF, EPUB and Kindle.
| Author | : John McConnell |
| Publisher | : Cisco Press |
| Total Pages | : 316 |
| Release | : 2004 |
| ISBN-10 | : 158705079X |
| ISBN-13 | : 9781587050794 |
| Rating | : 4/5 (9X Downloads) |
Book Synopsis Practical Service Level Management by : John McConnell
Book excerpt: Measure, manage, and improve the speed and reliability of Web services with this complete reference for creating relevant, effective Service Level Agreements. Starting with an explanation of SLM and common performance metrics, the book provides detailed discussions of methods to measure and improve performance.
