Quality, Reliability and Information Technology

Book excerpt: Reliability Engineering and Quality Management provides a competitive advantage and market leadership in a global environment where market barriers are fast disappearing both in the domain of cutting edge and contemporary technologies, manufacturing, process and service sectors like information technology sector. The growth of Q & R has been fuelled by increasing sophistication and complexity of system and organisational awareness to produce and market high quality and reliability products and services by the consumer and global market pressures. This subject being interdisciplinary in nature has also brought about a convergence of numerous solution strategies employing Fuzzy Sets, Artificial Neural Nets, Modeling and Simulation, Knowledge Base Systems, Operations Research and Mathematical Programming to achieve high Reliability. This book is intended for both the beginner and practitioner from manufacturing and service sector, research laboratories and academic institutions. This book is unique also as it gives an insight into the current practices and future directions.