This book focuses on quality work in higher education, and examines the relationship between the organizational and pedagogical dimensions of quality work in hi

A key skill to be mastered by graduates today is the ability to assess the quality of their own work, and the work of others. This book demonstrates how the hig

Although initially utilized in business and industrial environments, quality management systems can be adapted into higher education to assess and improve an in

An ambitious, comprehensive reimagining of 21st century higher education Improving Quality in American Higher Education outlines the fundamental concepts and co

By bringing together leading experts on quality assurance in higher education from seven countries (from Europe, the USA and South Africa), this volume intends