Quest for Management Excellence

Book excerpt: Our civilization is at crossroads. It is brightened by unprecedented technological advances and blighted by murderous strife and unsustainable development. The book argues that the way forward is through management excellence of the key institutions of society: enterprises, not-for-profits, communities, other civil society institutions, organs of the state and so forth. The book explains, with the help of numerous live examples and research findings, what management excellence means for each of these institutional forms, and how it can be harnessed to lift the quality of civilization – towards widespread humaneness, creativity and performance excellence.