Service America!

Download or Read eBook Service America! PDF written by Karl Albrecht and published by McGraw-Hill Professional Publishing. This book was released on 1985 with total page 222 pages. Available in PDF, EPUB and Kindle.
Service America!
Author :
Publisher : McGraw-Hill Professional Publishing
Total Pages : 222
Release :
ISBN-10 : 0870946595
ISBN-13 : 9780870946592
Rating : 4/5 (95 Downloads)

Book Synopsis Service America! by : Karl Albrecht

Book excerpt: This classic service primer shows how to make service quality an imperative in the organization and increase profits with customer loyalty.


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