"This book presents a comprehensive set of investigations of a wide range of environmental factors, both internal and external, that contribute to the key chall

The growing awareness of the crucial role that knowledge can play in gaining competitive advantage has lead businesses to confront how to build competitive busi

We recognize knowledge management as a socio-technical phenomenon where the basic social constructs such as person, team, and organization require support from

With the proper management, knowledge-based resources (human capital, relational capital, structural capital) aim to contribute to the creation of a competitive

Successes and Failures of Knowledge Management highlights examples from across multiple industries, demonstrating where the practice has been implemented well�