Talking about Machines

Download or Read eBook Talking about Machines PDF written by Julian E. Orr and published by Cornell University Press. This book was released on 1996 with total page 191 pages. Available in PDF, EPUB and Kindle.
Talking about Machines
Author :
Publisher : Cornell University Press
Total Pages : 191
Release :
ISBN-10 : 9780801483905
ISBN-13 : 0801483905
Rating : 4/5 (05 Downloads)

Book Synopsis Talking about Machines by : Julian E. Orr

Book excerpt: Explores the work practices of experienced photocopier maintenance technicians working for the Xerox Corporation. Examines the triangular relationship between the technician, the customer and the machine. Highlights the narrative process used by technicians in the diagnosis of machine problems.


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