Talking about Machines
Download or Read eBook Talking about Machines PDF written by Julian E. Orr and published by Cornell University Press. This book was released on 1996 with total page 191 pages. Available in PDF, EPUB and Kindle.
Author | : Julian E. Orr |
Publisher | : Cornell University Press |
Total Pages | : 191 |
Release | : 1996 |
ISBN-10 | : 9780801483905 |
ISBN-13 | : 0801483905 |
Rating | : 4/5 (05 Downloads) |
Book Synopsis Talking about Machines by : Julian E. Orr
Book excerpt: Explores the work practices of experienced photocopier maintenance technicians working for the Xerox Corporation. Examines the triangular relationship between the technician, the customer and the machine. Highlights the narrative process used by technicians in the diagnosis of machine problems.