This book constitutes the refereed proceedings of the 10th IFIP WG 5.5/SOCOLNET Advanced Doctoral Conference on Computing, Electrical and Industrial Systems, Do

This book constitutes the refereed proceedings of the 11th IFIP WG 5.5/SOCOLNET Advanced Doctoral Conference on Computing, Electrical and Industrial Systems, Do

This book constitutes the refereed proceedings of the 12th IFIP WG 5.5/SOCOLNET Advanced Doctoral Conference on Computing, Electrical and Industrial Systems, Do

A frequent complaint in literature is that services have been previously largely overlooked by innovation researchers and technology policy makers. Given the un

As the service sectors play an increasingly important role in all economies worldwide, service executives and professionals are well advised to recognize two ma