Few organizations realize a return on their digital investment. They’re distracted by political infighting and technology-first solutions. To reach the next l

The application of digital information and communication technologies (ICTs) to reform governmental structures and public service is widely and perhaps naively

Digital Governance provides managers with a simple and jargon-free introduction to the impact that digital technology can have on the governance of their organi

This book examines the efforts of the European Union, both past and ongoing, to harness the socio-economic potential of the internet in public policy-making. In

A new edition of the #1 text in the human computer Interaction field! This book seeks to chart the technology-fueled changes taking place in the field of corpor