The World of Customer Service
Download or Read eBook The World of Customer Service PDF written by Pattie Odgers and published by South Western Educational Publishing. This book was released on 2004 with total page 244 pages. Available in PDF, EPUB and Kindle.
| Author | : Pattie Odgers |
| Publisher | : South Western Educational Publishing |
| Total Pages | : 244 |
| Release | : 2004 |
| ISBN-10 | : 0538726687 |
| ISBN-13 | : 9780538726689 |
| Rating | : 4/5 (87 Downloads) |
Book Synopsis The World of Customer Service by : Pattie Odgers
Book excerpt: With global markets more crowded than ever, it is a major challenge for organizations to attract and retain customers due to the competition they are faced with. This text is designed to teach exemplary customer service thinking in public or private, domestic or international organizations and is written in a practical, common sense manner reflecting current customer service concepts and hints.
