“A unique approach to conflict resolution. . . . you’ll find clear-cut advice on how to handle workplace conflict from a place of positive energy.” —Dan

Offering a way of working with clashing employees that is deliberate and systematic, this book will help you acquire the skill and confidence to coach conflicti

"An essential addition to the conflict resolution toolkit." --Marshall Goldsmith, #1 New York Times bestselling author of Triggers In today's workplace, manager

The bestselling co-author of The Go-Giver offers new insights into what it means to be truly influential Faced with the task of persuading someone to do what we

How nations move from war to peace Is the world destined to suffer endless cycles of conflict and war? Can rival nations become partners and establish a lasting