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The Progress Principle
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What really sets the best managers above the rest? It’s their power to build a cadre of employees who have great inner work lives—consistently positive emot
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From Sherri Duskey Rinker, the blockbuster New York Times bestselling author of Goodnight, Goodnight, Construction Site, and A. N. Kang, the acclaimed illustrat
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NEW YORK TIMES BESTSELLER • This joyful rhyming book encourages children to value the “different” in all people, leading the way to a kinder world in whic
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You must deliver an amazing customer experience. Why? It is the competitive edge of new-era business—in any market and any economy. Renowned customer experien