Customer Satisfaction is Worthless, Customer Loyalty is Priceless

Download or Read eBook Customer Satisfaction is Worthless, Customer Loyalty is Priceless PDF written by Jeffrey H. Gitomer and published by Bard Press (TX). This book was released on 1998 with total page 330 pages. Available in PDF, EPUB and Kindle.
Customer Satisfaction is Worthless, Customer Loyalty is Priceless
Author :
Publisher : Bard Press (TX)
Total Pages : 330
Release :
ISBN-10 : IND:30000061227116
ISBN-13 :
Rating : 4/5 (16 Downloads)

Book Synopsis Customer Satisfaction is Worthless, Customer Loyalty is Priceless by : Jeffrey H. Gitomer

Book excerpt: A nationally syndicated columnist and sales trainer shows how to convert "satisfied" customers into "loyal" customers. Includes real-world techniques, helpful checklists, inspiring stories, and thought-provoking self-tests.


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