The omnichannel disruption that upended retail has finally come to the restaurant industry. Restaurateurs must shift how they think, behave, and invest to survi

The government reform expert and acclaimed author of The Solution Revolution presents a roadmap for navigating the digital government era. In October 2013, Heal

This book is a guide to building a digital institution. It explains how a growing band of reformers in businesses and governments around the world have helped t

This book provides practical guidance for delivering and sustaining value and impact from digital content. Our digital presence has the power to change lives an

Deliver on your digital transformation by learning from the insights and experiences from organizations adapting their approaches to life in the digital world.