This collection of 18 case studies covers a broad range of subjects related to health care quality improvement efforts. Ideal as complement to the new Fourth Ed

. Through a unique interdisciplinary perspective on quality management in health care, this text covers the subjects of operations management, organizational be

Health Administration

This book provides a set of detailed instructions to help you construct your departmental, divisional, or organizational functional tree structure (FTS) and wor

This volume, developed by the Observatory together with OECD, provides an overall conceptual framework for understanding and applying strategies aimed at improv